Shipping & Returns
Shipping policy:
1.International shipping is handled by Air INTERNATIONAL EMS,within 1 week time delivery usually.
2.All orders will be insured for the full purchase amount, and can be tracked at the EMS website.
3.All international shipments are shipped via EMS express mainly in retailing,while for wholesaling,Please contact us now ! That is why you can enjoy free shipping and great discount offering here off retailing.Save more money now enjoying real brand new quality.
4.We are a professional online dealer and cooperate with EMS expressing long-term,shipping order and delivering right to your door.Please make sure you are at home when the packages will be arrived.
5.All the packages will be mailed inside another box!
6.After placing orders,please check your E-mail here to get order confirmation.
Return policy:
1.We are committed to your complete satisfaction. All ordered items here are closely to the word here "what you see on our website are what you get in 7days".Before enjoying easy exchange & return policy,You must contact us with returning shipping address before sending the items back. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached.
2.All ordered items are the right items you pick here.We promise you of the right order package.
3.We do not cover the shipping cost of returns or exchanges of right order package, you will be responsible for the shipping and handling costs. Additionally, we recommend that you add tracking and insurance for your own protection, as we cannot be responsible for lost shipments.
4.All returned merchandise should be sent to the shipping address we email you after you get our feedback!
Exchanges:
1.We will accept exchanges for a different size or color within 30 days of the original order dispatch date. Please contact us with your Order ID and one of our team members will help you. If you would like to exchange items to a different style, you would have to return your items for a refund* (as per Return policy) and place a new order for the style you prefer.
2.You must contact us before sending the items back. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached. Worn or dirty items will be returned back to you.
3.We do not cover the shipping cost of exchanges, you will be responsible for the return postage and for the shipping and handling cost of shipping the exchanged items back to you. We recommend that you add tracking and insurance when sending items to us for your own protection, as we cannot be responsible for lost shipments. Shipping and handling charges are non-refundable.
Order Cancellation:
1.Cancellation of an order must be requested before the order has been dispatched.Cause that we process all orders as quickly as possible within 6-8hours after orderss placing, so we are not always able to cancel an order after it is placed. Hope you can understand in this key point.Cancellation requests after the order has been dispatched will be treated in accordance with our Return policy.
Friendly Notice: If you did not receive your 10-digit tracking number within 3 days after placing your order, your E-mail server may have seen it as spam. In this case, please contact us for assistance in orders' tracking.
1.EMS
On July 15, 1980, China Post has formally introduced the International Express Service (EMS).EMS has 20,000 employees, 10,000 vehicles, computerized tracking system, Customs centers for import and export express shipments in some big cities. EMS formed partnership with big transnational express company to extend its international cooperation
2.TNT
TNT is a world leading provider of express delivery services, logistics supply chain solutions and mail services.
3.DHL
Since pioneering the industry in San Francisco, DHL has built the world's premier global delivery network by trailblazing express shipping in one country after another. Over 220 countries later, DHL has merged with Airborne, the U.S. air express professionals. now DHL is as sure a choice for domestic delivery as it is for international shipping.
4.Fedex
FedEx provides access to a growing global marketplace through a network of supply chain, transportation, business and related information services.
5.UPS
Fouded in 1907 as a messenger company in the United States.Today UPS is a global company with one of the most recognized and admired brands in the world.
International Shipping
www.dowea.com has adopted the international shipping solution FiftyOne to allow you to easily shop from and ship to any of the countries listed below. You can now shop our site in your selected currency and see your complete order total, including shipping fees, customs tariffs and taxes when you check out. Once you submit your order, the total is guaranteed at the exchange rate indexed when you placed your order. You will not be charged any additional fees at delivery.
Please select the country and currency you would like to shop in and then click update. If your country is not shown below, please check back with us in the coming months as we will continue to add countries.
How to Pay
If "Payment Failed" by credit card,(Banks show"reject trade" means your issuing bank declined payment,pls contact your issuing bank to authorize the trade or other payment term to pay) ,pls choose below payment terms to pay:
1. Western Union Online (only click“bank account” to pay through credit card / bank card )
https://www.westernunion.com/us/en/send-money/app/start
receiver’s first name: QingFang
receiver’s Last Name: Zou
address:16#-205 Room software park, XiaMen,Fujian,China
zip code: 361008
phone number: +86-13107992900
bank name: Bank of China
bank card number: 621 7856 4000 1009 3657
then let me know MTCN NO.(10 digital number),then we could check payment.tks.
2. MoneyGram Online (to pay through credit card / bank card)
https://secure.moneygram.com/send/receiverInfo
their first name: YueXiong
their Last Name: Yao
address: XiaMen,Fujian,China
zip code: 361008
then let me know MTCN NO. (8 digital number),then we could check payment.tks.
3.Bank Transfer information
receiver: First name: QingFang
Last Name: Zou
bank: Bank of China
address: 16#-205 Room software park, XiaMen,Fujian,China
account number: 621 7856 4000 1009 3657
phone number: +86-13107992900
routing number: BKCHCNBJ720
transaction remark:leave blank or salary
pls kindly let us know amounts and order NO. when you finished payment.
We will arrange shipping after your payment and then provide you tracking number.
Any question,pls don't hesitate to let me know.tks.
